Articles

 Can I pay online?

We accept several different payments methods, several of which can be used to pay online. We...

 Do you have set-up fees?

No, hosting accounts are set-up automatically once your order is approved and paid. The only...

 Do you keep backups?

Yes, we keep a 7 days of backups for all of our servers run at 1am server time.  If you need...

 Do you offer a refund policy?

Yes, you can find our refund policy here: http://skytoaster.com/company/our-guarantees/

 Do you offer free website migrations?

Yes, we will migrate a reasonable number of websites free of charge. If you have a large number...

 Do you place ads on my website?

We may place a coming soon page for new accounts, however replacing the index.html page will...

 US Treasury Embargo Restrictions

As of May 5th, 2011 these are the countries that we can't do business with due to embargo...

 When will my account be setup?

We use a combination of automated fraud prevention systems in addition to manually reviewing...

 Why was my order denied?

We rarely deny an order. The following are likely reasons an order may be denied: Evidence of...